Alert: Prescription Delay

Due to significant staff sickness , we are currently experiencing delays in processing repeat prescriptions.
Please be aware that turnaround times may be up to 5 working days.
This delay is also impacted by an increase in early prescription requests in the lead-up to Christmas and New Year.
We apologise for any inconvenience and appreciate your understanding during this busy period.

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Ashford Medical Partnership

Welcome to our new surgery website – we hope you find it useful

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Patients

New<br>Patients

Sick
/ Fit Notes

Sick <br>/ Fit Notes

Test
Results

Test<br>Results

Online Services

Online Services

Pharmacy First

Almost all pharmacies now offer the Pharmacy First service, giving advice and, if needed, NHS medicines to treat seven common health conditions – and all without the need for a GP appointment.

Acute otitis media*1 to 17 years
Impetigo1 year and over
Infected insect bites1 year and over
Shingles18 years and over
Sinusitis12 years and over
Sore throat5 years and over
Uncomplicated urinary tract infectionsWomen 16-64 years

* Distance selling pharmacies will not complete consultations for acute otitis media.

Click here for more information.

Practice guidelines – you and your general practice

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

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Protected Learning Time (PLT)

Ashford Medical Partnership will be closed between the hours of 13:00 – 18:30 on the dates shown below for PLT

  • April 2025 – No PLT
  • Wednesday 7th May 2025
  • Tuesday 24th June 2025
  • Wednesday 9th July 2025
  • Tuesday 5th August 2025
  • Wednesday 3rd September 2025
  • Wednesday 29th October 2025
  • Wednesday 19th November 2025
  • December 2025 – No PLT
  • January 2026 – No PLT
  • Wednesday 11th February 2026
  • Tuesday 3rd March 2026