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CQC Rating Good
Practice Team
General Manager / Digital Transformation Lead
- Tim Pethick
Operations / Practice Manager
- Jo Shepherd
HR & Education Manager
- Connor Alexander
Patient services
- Mandy
Reception Manager
- Penny Gardiner (Willesborough Health Centre)
- Camelia Cullen
The general manager alongside site managers are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and information technology. They support the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
I.T & Communications Team
- James Richards (I.T & Comms Coordinator)
Primary Care Network (PCN) Staff
- Michelle (PCN Manager)
- Jo (Pharmacy Technician)
- First (Physicians Associate)
- Robert (Clinical Pharmacist)
- Sumin Moses (First Contact Physiotherapist)
- Ruth Jayakaran (First Contact Physiotherapist)
- Grace (Care Coordinator)
- Brendan (Health and Wellbeing Coach)
- Kay (Long Term Conditions Adminstrator)
- Carol (Long Term Conditions Adminstrator)
- Bryonie Owen (Clinical Pharmacist)
Prescribing Team
- Dan (Prescribing Clerk)
- Sally (Prescribing Clerk)
- Suzanne (Prescribing Clerk)
- Dawn (Prescribing Clerk)
- Emily (Prescribing Clerk)
- Karen (Prescribing Clerk)
- Lauren (Prescribing Clerk)
Medical Secretary
- Trudi
- Denise
- Sharon
- Jo
- Donna
- Jane
Workflow & Summarising Team
- Liz (Workflow Clerk)
- Sharon (Medical Summariser)
- Ninu (Clinical Coders)
- Soja (Clinical Coders)
- Jeevitha (Clinical Coders)
Business Support & Other Administrative Roles
- Janet (Finance Clerk)
- Tracey (LES/DES Claims Admin)
- Nicky (Clinical Rota Coordinator)
- Kate (PMA's / Patient Records Clerk)
- Rebecca (Registration Clerk)
Receptionists
- Amber
- Angela
- Charlotte
- Emma
- Georgia
- Gill
- Jade H
- Jarred
- Kim
- Louisa
- Mandy
- Ria
- Sarah
- Sandra
- Steph
- Sue B
- Warren
- Mandy
- Trudy
- Caroline
- Jess
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