Practice Team

General Manager

  • Mrs Lois Cavallaro
 

Business Support Officer

  • Jess Mullaly (Business Support Officer to General Manager) 
 

Site Managers

  • Penny Gardiner (Willesborough Health Centre)
  • Sian Webb (St Stephens Health Centre and Singleton Health Centre)
  • Camelia Cullen (Singleton Health Centre Site Supervisor)

The general manager alongside site managers are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and information technology. They support the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

 

I.T & Communications Team

  • James (I.T & Comms Coordinator)
 

Quality Team

  • Sue (Practice Administrator)
  • Jade (Child Health Administrator)
  • Jo (Quality & Improvement Lead)
  • Keli (Patient Services Officer)
  • Lena (Patient Services Officer)
 

Primary Care Network (PCN) Staff

  • Jo (Pharmacy Technichian)
  • Liz  (Social Prescribing Link Worker)
  • First (Physicians Associate)
  • Robert (Clinical Pharmacist)
  • Michelle (Care Coordinator)
 

Prescribing Team

  • Sarah (Prescribing & Infection Control Lead)
  • Claire (Prescribing Clerk)
  • Dan (Prescribing Clerk)
  • Sally (Prescribing Clerk)
  • Suzanne (Prescribing Clerk)
  • Dawn (Prescribing Clerk)
 

Medical Secretary

  • Trudi
  • Denise 
  • Sharon 
  • Jo
  • Julie 
 

Workflow & Summarising Team

  • Gemma (Workflow Clerk)
  • Liz (Workflow Clerk)
  • Sue (Workflow Clerk)
  • Debbie (Workflow Clerk)
  • Tracey (Workflow Clerk)
  • Simone (Practice Administrator)
  • Elaine (Medical Summariser)
  • Sharon (Medical Summariser)
  • Valerie (Medical Summariser)
 

Business Support & Other Administrative Roles

  • Janet (Finance Clerk)
  • Tracey (LES/DES Claims Admin)
  • Nicky (Clinical Rota Coordinator)
  • Sarah (Patient Registrations Clerk)
  • Kate (PMA's / Patient Records Clerk)
 

Receptionists

  • Abi
  • Amber
  • Angela
  • Chloe
  • Christy
  • Gill 
  • Becky
  • Beth
  • Brenda
  • Jade H
  • James
  • Jennifer
  • Kim
  • Lisa
  • Michael
  • Penny S
  • Sally
  • Sandra
  • Steph
  • Sue B
  • Sue E
  • Trudy
  • Wendy
 

Premises

Nigel (Practice Caretaker)

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