New service to help improve vaccine inequalities in eastern European Roma communities

The CCG has appointed COMPAS Charity to manage a dedicated telephone helpline and advice service to encourage vaccine uptake in the eastern European Roma communities.  There is evidence to suggest that these communities are less likely to engage with public authorities, including the NHS. 

Person using a phone

The service will be overseen by members of the eastern European Roma community and will aim to answer questions relating to vaccine hesitancy, provide assurance, information and signposting to encourage booking and attendance at vaccination centres.  This advice can be provided in Czech, Slovak and Romani languages. 

The telephone helpline will operate between the hours of 9am to 5pm, Monday to Friday and went live on Monday 12 July.  The helpline telephone number is 07518 945849 and we would like to request your support to promote this service to the eastern European Roma community in your area. 

Published: Jul 27, 2021