We are seeing exponential demand through the phone lines at the Practice.
In the last few days, we have been hit with several thousands of calls. Our staff are working exceptionally hard to try and keep up, but please can we remind all patients NOT to call regarding a covid vaccination. You may be preventing someone with a greater medical need from getting through.
We will contact all eligible patients as soon as we are able to offer them a vaccine. However, If your covid query cant wait, you can email you can email and someone will get back to you.
Again, we are sometimes only delivered a few hundred vaccines at a time, so we have to carefully plan our clinics.
Regarding all other queries/requests:
- Please consider calling back in the afternoon if your need is not urgent.
- Could you use eConsult? Fill in a request
- If you are phoning about a prescription query, you could email us on email us
Thank you for bearing with us at what is an exceptionally busy time.
Published: Apr 27, 2021