Ashford Medical Partnership

Important Notice on Covid-19 (Coronavirus)

The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and front-line NHS staff while also ensuring services are available to the public as normal.

It is important that you STAY AT HOME if you have coronavirus symptoms

Stay at home for 7 days if you have either:

  • A high temperature – you feel hot to touch on your chest or back
  • A new, continuous cough – this means you've started coughing repeatedly


Do not go to a GP surgery, pharmacy or hospital.


You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

Read the NHS advice about staying at home.

Use the NHS 111 service via the telephone or online for coronavirus service if:

  • You feel you cannot cope with your symptoms at home.
  • Your condition worsens.
  • Your symptoms do not improve after 7 days.


Click here to Use the 111 coronavirus service online


Only call 111 if you cannot get help online.


Please bear with us at this very busy and difficult time. The amount of patients trying to reach us via the telephone has increased drastically. Why not try our new E-Consult service? Visit to consult with us online. It will save you a trip or call to the practice.

Please DO NOT visit the surgery unless urgent or a clinician has asked to see you Face-to-Face.

Thank you

Published: Mar 8, 2020